Agentic AI for Healthcare RCM

End-to-End Revenue Cycle Agentic AI Platform

Comprehensive healthcare RCM automation from patient intake through payment posting. AI-powered eligibility, prior authorization, claims processing, and denial management.

9
Core Modules
complete RCM coverage
8
AI Agents
Powering RCM
24/7
Always Working
automated processing
EDI
X12 & FHIR
standards compliant
Agentic AI for RCM

8 AI Agents Powering Your Revenue Cycle

From eligibility verification to payment posting, specialized AI agents handle every step of the
revenue cycle — maximizing reimbursements and eliminating manual bottlenecks.

Eligibility Verification

Real-time insurance checks

Coverage Coordinator

Benefits discovery AI

Prior Authorization

Automated PA lifecycle

Claims Validation

Pre-submission scrubbing

Denial Management

AI-powered appeals

AI Coding Assistant

CPT/ICD-10 suggestions

Payment Posting

ERA/835 parsing

Financial Clearance

Cost estimation AI

Complete RCM Suite

Nine Functional Modules

End-to-end revenue cycle management from patient eligibility through payment
reconciliation and financial reporting.

Eligibility Verification

Coverage discovery, COB automation, three-touch verification, and financial clearance with AI-powered coordination.

Coverage Discovery
COB Automation
Three-Touch Verification
Financial Clearance

Prior Authorization

ML-powered routing, direct payer integration, AI voice agents, and automated appeal management.

Auto-Approval Routing
6 Payer Connectors
Policy Intelligence
AI Voice Agents

Referral Co-ordination

End-to-end referral tracking with smart patient matching, SLA management, and UM integration.

Work Queues
Patient Matching
SLA Tracking
UM Integration

Mail & Fax Automation

AI-powered document classification, multi-channel ingestion, SLA management, and intelligent queue routing.

AI Classification
Multi-Channel Ingestion
SLA Management
Queue Routing

Provider Credentialing

AI-powered credentialing lifecycle with document processing, automated verification, multi-payer enrollment, and compliance monitoring.

AI Document Processing
Payer Enrollment
Primary Source Verification
OPPE/FPPE Tracking

Medical Coding

AI-powered hybrid coding with ICD-10/CPT suggestion, confidence scores, CDI grading, and denial prevention.

AI Code Suggestion
CDI Quality Grading
Denial Prevention
Provider Queries

Revenue Cycle Management Bundle

Claims

Smart claims management with expected reimbursement, NCCI validation, AI scoring, and denial management.

Expected Reimbursement
NCCI Edits Engine
AI Claim Scoring
Denial Management

Payment Posting

Automated ERA/835 processing with variance engine, CARC classification, and granular thresholds.

ERA 835 Processing
Variance Engine
CARC Classification
Auto-Posting

Accounting & Ledger

GAAP-compliant healthcare GL with contractual allowances, Gross vs. Net A/R, and 13 report tabs.

Contractual Allowances
Gross vs Net A/R
Auto-Post from RCM
13 Report Tabs
Platform Capabilities

Enterprise-Grade Features

Built for healthcare organizations that demand reliability, security, and seamless integration.

AI-Powered Automation

Machine learning models for document classification, claim scoring, approval routing, and denial prediction.

Direct Payer Connectivity

Real-time integration with major payers including UHC, Anthem, Aetna, Cigna, Humana, and Medicare.

EDI & FHIR Standards

Full support for X12 837/835/278 transactions, FHIR R4, and FHIR Prior Authorization Support (PAS).

Analytics & Reporting

Real-time dashboards, SLA monitoring, payer scorecards, and comprehensive operational analytics.

Work Queue Management

Priority-based work queues with assignment rules, SLA tracking, and automatic escalation.

Configurable Rules Engine

Customizable business rules for routing, auto-posting, approval thresholds, and workflow automation.

Medical Specialties

Purpose-Built for Your Specialty

Specialty-specific workflows, documentation templates, and AI models designed to address
the unique challenges of each medical discipline.

Mental Health & Behavioral Health

Streamline therapy sessions, automate PHQ-9/GAD-7 assessments, and generate AI-powered progress notes with built-in crisis protocols.

Chronic Care Management

Automate CCM billing (99490/99491), manage remote patient monitoring, and close care gaps with AI-driven care plan coordination.

Senior Care & Geriatrics

Optimize Annual Wellness Visits, automate fall risk and cognitive screenings, and manage polypharmacy with Medicare-compliant workflows.

Wound Care

AI-powered wound measurement from photos, healing trajectory analysis, treatment protocol management, and accurate debridement coding.

Physical Therapy & Rehabilitation

Track functional outcomes (DASH/ODI/LEFS), automate 8-minute rule billing, manage authorizations, and generate AI exercise programs.

Addiction Medicine & MAT

Manage MAT protocols, automate SBIRT screening, track UDS results, integrate with PDMP, and ensure 42 CFR Part 2 compliance.

Dermatology

AI lesion analysis, clinical photography management, dermoscopic scoring, pathology integration, and Mohs surgery workflow tracking.

Agentic Automation

Autonomous AI Agents for Every RCM Task

Five types of AI agents work around the clock — visual workflows, voice calls to payers,
browser bots that navigate portals, eligibility automation, and care program orchestration —
so your team can focus on patient care.

Visual Workflows

Drag-and-drop workflow builder with AI nodes, event triggers, conditional logic, and pre-built templates for eligibility, claims, and denials.

Drag & Drop
AI Nodes
Templates

Voice AI Agents

Automated outbound payer calls with conversational intelligence, hold detection, payer-specific adaptation, and real-time monitoring.

Payer Calls
Hold Detection
Memory

ActionBots

AI browser agents that navigate payer portals for eligibility checks, claim submissions, prior auth requests, and EOB downloads — 24/7.

Browser AI
200+ Portals
Live View

Eligibility Automation

Event-driven eligibility workflows with real-time verification, batch processing, coverage discovery, and automated patient notifications.

Event-Driven
Batch Processing
Auto-Notify

Care Automation

Visual care program designer with automated care plan lifecycles, milestone tracking, patient engagement workflows, and outcome-based triggers.

Visual Designer
Care Plans
Outcomes
Security & Compliance

Security and Compliance

Every revenue cycle workflow is built on a foundation of healthcare compliance — from HIPAA-audited claim processing and OIG billing oversight to CMS price transparency and credentialing verification. Security and regulatory adherence are not add-ons; they are embedded into every transaction.

HIPAA Compliant
Full audit logging, BAA available, and PHI safeguards across every workflow
EDI Certified
X12 837/835/278/270/271 transaction standards for claims, remittance, and eligibility
FHIR R4 Native
Standards-based interoperability with EHR systems, payers, and HIEs
OIG Compliance Program
Aligned with HHS OIG seven elements — exclusion screening, E/M distribution analysis, and billing audits
Comprehensive Audit Trail
Every claim, denial, payment, and user action logged with immutable audit records
Provider Credentialing
CMS, Joint Commission, and NCQA-compliant lifecycle management with automated verification
CMS Price Transparency
Machine-readable files and patient cost estimation tools meeting federal transparency mandates
AI Agent Guardrails
Guard policies, action allowlists, and safety rails preventing AI agents from taking unauthorized actions on payer portals
AI Agent Security
AES-256-GCM credential vaults, PII/PHI scrubbing, SSRF protection, and sandboxed execution for all autonomous agents
Get Started

Transform Your Revenue Cycle

See how our comprehensive RCM platform can streamline your operations from patient intake through payment reconciliation.

OpenBots Agentic AI
Healthcare RCM Automation Platform

Recover Revenue, reduce RCM costs and Denials

Trusted by

Get Started with Healthcare Agentic Automation

Autonomous Healthcare Revenue Cycle Management and much more

Automate Business Processes and Documents with OpenBots Agentic AI

Realize immediate ROI by re-deploying people into productive activities
Enable patient self-service through Agentic AI powered autonomous/semi-autonomous workflows
Get comprehensive data insights into your business processes through dynamic dashboards
Outcome based pricing. OpenBots platform pays for itself within first 90 days

Your AI Agent Never Takes a Break
No Time Off—Always Accountable, Always Working,
with Dashboards to Prove It

We deal with 55,000 pages of fax per month. Understanding their breadth in the healthcare environment and being comfortable with referral-based organizations like ours. That's really what stuck with me. I'm excited because it makes the human component of it even easier. 

Roger Han

Roger HanChief Transformation Officer KMH Cardiology Centres

KMH Logo

From a technical requirements and scoping perspective, it’s been excellent working with the team. I appreciate how detail-oriented they are and how clearly they define what they want to achieve. Overall, it’s been such a positive experience working with OpenBots!  

Theresa
Theresa Jackson Director of Technology, Complete Care Centers

Rapid implementations with
AI Agents and pre-built Document Templates

Hundreds of ready to use document data classification and extraction models

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